Italian International

Service

Sizing

Schermafbeelding 2014-01-14 om 10.19.42

Shipment

We ship all over the world. Shipping information about delivery times and costs are listed below.

Italy
Free shipping

Europe
Standard rate: 8,00 euro

Rest of the world
Standard rate: 16,00 euro

We are obliged to deliver your order within 30 days. However, our objective is to deliver within one week for countries inside Europe, and two weeks  for countries that are outside Europe. Note that we are unable to redirect orders once items have been dispatched.

You can contact our customer service for express deliveries or special requests: info@ryalshop.com

Insurance
Ryalshop.com is responsible for each purchase during the time it is in transit until it is delivered to you. All parcels should be handed over to you personally by our shipping partner, at which point responsibility for your purchased goods passes to you.

Payments

We offer Paypal and credit cards as payment methods.

 

For European customers all prices indicated in the provision of products are including VAT. We have the right to increase or decrease the prices of the offered products in the Ryalshop.com webshop, i.e. seasonal promotions or end of season sales.

Have you received a special discount voucher? You can fill out your unique discount code at the checkout. Have you won a gift voucher at one of our sponsored events? Please send an email to info@ryalshop.com and we will give you personal support.

Returns & Replacements

Once you have received your purchase you have the option to return or replace your order within 14 days. Returns and replacements are free of charge, shipping costs are the responsibility of the sender.

Return your order or specific items:

You can request a return form by email, info@ryalshop.com

The items should be returned to the address that is mentioned on the return form. All items must be returned unused, in their original condition, with attached hangtags and enclosed return form.

We will refund your order, or returned products, within 30 days after the goods have arrived in our warehouse.

Replace items:

You can request a replacement form by email, info@ryalshop.com

The items should be returned to the address that is mentioned on the replacement form. All items must be returned unused, in their original condition, with attached hangtags and enclosed replacement form.

We will resend your new products within two weeks after the goods have arrived in our warehouse.

Combination of above or other:

Please send an email to info@ryalshop.com for personal support.

Terms & conditions

 

Una storia importante

The rich history of Ryal

The rich history of our brand The history